How it works

A calmer path from dispute to resolution.

Four straightforward steps designed to feel less like a legal process and more like a difficult conversation, well-facilitated.

  1. 1

    Tell us what's going on

    A short intake — no legal jargon required. Describe the situation in your own words, upload any evidence, and tell us how urgent it feels.

  2. 2

    Get matched with a mediator

    We suggest a vetted professional based on your dispute type, format preference (online or in-person), and budget. You always see credentials, ratings, and reviews before you confirm.

  3. 3

    Meet your mediator

    One structured session — usually 45–90 minutes — over video or in person. The mediator keeps the conversation productive, neutral, and respectful of both sides.

  4. 4

    Reach a resolution

    You receive a written summary of what both sides agreed to. Not legally binding, but clear, mutual, and something you can formalize with a lawyer if you both choose.

How Common Ground compares

The right tool depends on the dispute. Here's an honest side-by-side.

Common GroundSmall ClaimsTraditional ADRDoing Nothing
Cost$55–$200 flatFiling + time off work$300–$500/hrOngoing stress
SpeedDaysMonthsWeeksNever
FormalityStructured, informalVery formalFormalNone
OutcomeWritten agreementJudgmentAward / settlementUnresolved
Fit for minor disputes

Have questions before you start?

Read our FAQ or jump straight in — you can always cancel before booking.